What separates CritiCare from many of its competitors is that CritiCare still prides itself on being a small boutique agency which fosters and maintains a personal relationship with each of its clients, unlike many other agencies which have simply become large impersonal homecare staffing machine franchises. And in terms of hiring, on orders from its management, CritiCare will not hire any aide or nurse unless the staff feels comfortable that the person would be acceptable to care for their own mother or loved one. The following recent actual incident will help you understand what we like to call the CritiCare difference:
One of Criticare's aides was taking care of an Alzheimer's patient. She was
walking him to the car to take him to a doctor's appointment when out of nowhere
came this vicious dog…. barking, hair up, teeth showing and charging them ready
to bite. To protect her client, Krissy, the aide, shielded him with her body and
took two bites in the leg, and one in the hip. Her client did not have a scratch on him.
Not all aides or nurses can be like Krissy, but all of CritiCare caregivers, at a minimum, must
be kind, competent, caring and able to foster trust and continuity in the lives of the very special people they serve.
Contact us at 610-675-1111
in Delaware and Chester counties to learn more about our home health care.