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CritiCare/Chadds Ford AlternaCare

 

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CRITICARE/CHADDS FORD ALTERNACARE — A SUPPLEMENTAL STAFFING ALTERNATIVE

Criticare/Chadds Ford Alternacare's team of nursing professionals supplement the in-house nursing staff of hospitals, nursing homes, rehab centers and other facilities. In operation since 1981 Criticare/Chadds Ford Alternacare has been brokering professional nurses as a cost-efficient solution to staff shortages and/or increased patient census. As former nurse managers and as critical care RN's, the owners of Criticare/Chadds Ford Alternacare have an intimate understanding of the staffing dynamics within healthcare facilities. Through this experience and knowledge, they understand and appreciate the issues related to quality, flexibility, reliability and fiscal sensitivity. They have built their business on those principals and remain dedicated to combining these elements to provide a genuine solution for your staffing needs.

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NICHE MARKET

With their personal critical care experience, when starting their business over 20 years ago, the owners of Criticare/Chadds Ford Alternacare put special emphasis on servicing the critical care areas. Over the years that high-tech specialty service has continued to be a niche market for Criticare/Chadds Ford Alternacare and has blossomed to include many specialty areas within the acute care hospitals. Those areas include but are not limited to: ICU, CCU, CVU, Telemetry, NICU, PICU, MICU, SICU, Open-Heart Unit, ED, PACU, OR, Special Radiology, Cardiac, Electrophysiology, and GI Labs. This niche market continues to be a significant portion of the supplemental staffing services provided by Criticare/Chadds Ford Alternacare to acute care hospitals located in southern New Jersey, Philadelphia and surrounding counties, and extending into central PA. Your needs will be met by nurses with the expertise required for the clinical area served. It is essential that our clients receive the most capable and qualified practitioners!

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QUALIFICATIONS & SCREENING

The professional nurses working with Criticare/Chadds Ford Alternacare include Registered Nurses and Licensed Practical Nurses. All professional nurses working with Criticare/Chadds Ford Alternacare must meet our rigorous screening. This includes a review of the candidate's work history, review of their clinical skills and proficiencies (individualized to represent various specialty units), clinical references (3), health profile including TB testing and HBV inoculation record (or declination), State of PA Criminal Record Check and drug screen. Additionally, all professional nurses must provide a copy of their current nursing license, CPR card (BCLS for healthcare workers) and their malpractice insurance facesheet. Professional nurses providing services to MD/MR clients are also required to complete the PA Child Abuse History Clearance.

General duty nurses must successfully complete the National League for Nursings' Basic Proficiency in Medication Administration examination. Critical care nurses must successfully complete the National League for Nursings' Medication Examination for Coronary Care. Additionally, all critical care and telemetry nurses are required to provide a copy of their ACLS certification. Nurses working in other specialty areas, such as NICU and PICU, must provide certifications as they relate to their specific area of clinical expertise. For instance, Neonatal ICU nurses must provide documentation of neonatal CPR certification.

The owners of Criticare/Chadds Ford Alternacare understand and appreciate that the healthcare arena is a dynamic environment with on-going changes in regulatory requirements. In order to serve you better all of the staff at Criticare/Chadds Ford Alternacare are willing to address your special needs as it relates to changing regulatory standards and credentialing.

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GENERAL ORIENTATION BOOKLET

In order to assist the facilities with JCAHO certification and with the assistance of a hospital nursing administrator and clinical nurse educator, Criticare/Chadds Ford Alternacare developed a General Orientation Booklet. This booklet contains information related to many of the topics reviewed during a new employee's orientation. Many of these topics are generic in our industry and apply to all nursing environments. The booklet includes but is not limited to the following topics: patient safety, side rails, restraints, body mechanics, needle sticks, Right to Know Law, fire safety, OSHA Standards for Bloodborne Pathogens, and Advanced Directives. Each applicant is provided with a copy of this booklet for their files and is required to provide a signed checklist identifying that they have reviewed this information. This checklist remains in their file.

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CONTRACTUAL OBLIGATIONS OF THE NURSE

  All nurses working with Criticare/Chadds Ford Alternacare must execute a nurse agreement that defines the relationship between the nurse, Criticare/Chadds Ford Alternacare, and the facility. Among the factors identified in the agreement are the following:

  • All patient records are the property of the facility and shall not be removed from the unit or facility
  • All nurses working with Criticare/Chadds Ford Alternacare agrees to maintain patient and client confidentiality
  • The facility shall not make available to any of the nurses working with Criticare/Chadds Ford Alternacare any employee benefits
  • All nurses performing services at facility shall be required to follow the rules and regulations, policies and procedures of the facility as dictated by industry regulation and standards of practice
  • All nurses working with Criticare/Chadds Ford Alternacare must maintain and update their credentials on an annual basis.

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FACILITY ORIENTATION

It is Criticare/Chadds Ford Alternacare's desire to have all professional nurses who report to your facility to be prepared and productive immediately. Therefore, Criticare/Chadds Ford Alternacare's staff works with each facility to identify their specific requirements for orientation. This process is truly a "win/win" situation for all parties. Clearly, both the facilities and the nurses working with Criticare/Chadds Ford Alternacare have a desire to have the worker feel comfortable and productive in the work environment as quickly as possible. By developing an orientation program that meets your specific needs the nurse has the opportunity to have an understanding of the process and flow of services within your specific clinical areas. This enhances the nurse's ability to perform at a higher level and you realize the benefit of a qualified and productive worker.

Prior to the start of a nurse's first shift at your facility, Criticare/Chadds Ford Alternacare's staff will provide you with copies of the documents you wish to maintain on file for that nurse. All of the documents remain in the workers' file at the Criticare/Chadds Ford Alternacare office.

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CUSTOMER SERVICE

The offices of Criticare/Chadds Ford Alternacare are open Monday through Friday 9am to 5pm. However, the service we provide is 24 hours a day, 7 days a week. An administrative staff is available around-the-clock. We believe this is an essential part of our commitment to maintaining on-going and continuous communication with our clients. Therefore, should you have a problem, question, or staffing issue simply pick up the telephone and call! You telephone call will be answered by a LIVE PERSON who will take your message and telephone number. They will forward your message to our on-call staff who will provide you with prompt and courteous service. Additionally, at all times Criticare/Chadds Ford Alternacare maintain an administrative on-call person. Therefore, should an issue arise that the on-call personnel cannot resolve you have the option of speaking with an administrator.

CRITICARE IS A TEAM OF OUTSTANDING NURSES WHOSE REPUTATION FOR PROFESSIONALISM AND CARING CONCERN HAVE MADE THEM THE SUPPLEMENTAL STAFFING COMPANY OF CHOICE FOR HEALTH CARE ORGANIZATIONS THROUGHOUT THE LAST TWO DECADES. IF YOU HAVE NEED OF SUPPLEMENTAL RN'S AND LPN'S, LOOK NO FURTHER!

CRITICARE/CHADDS FORD ALTERNACARE — YOUR STAFFING SOLUTION!

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  223 WILMINGTON/WEST CHESTER PIKE, SUITE 104 | CHADDS FORD, PA 19317 | TEL 610.558.2298 OR 610.459.8799 | FAX 610.459.5093